bed too small, and not enough space in there for there to be a bed-side table on each side of the bed despite the bed size. The breakfast sausages tasted as they had been fried or baked in old fat or oil. despite its good location I would not be returning

Very central to the show-clean --food good and very reasonably priced--room ideal--and staff very pleasant.

One of the noisiest hotels I have ever stayed in. Told at reception we had got a quiet room, outside noise very loud even with window shut. A great deal of noise from other guests in the rooms opposite eg doors slamming, telephone conversations in corridor & people feeling the need to shout rather than talk, into the early hours of the morning. Suggest some signs to show a bit of consideration to other guests.Definitely will not be returning or recommending.

Room was small, black marks around plug socket by bed, pen and feedback form both very dirty. Bed was comfy and shower was good but general condition of room wasn`t great so given average rating, hotel rooms need updating and tidying up to improve

E mail sent

The hotel was easy enough to find a good location for shows rooms were clean and the staff were polite. only one thing was that the tv lost some channels bbc 1 bbc2 and itv we asked this to be fixed but when we got back to our room they had been in but tv was still not fixed

No malt vinegar for the fish and chips dinner. We were given balsamic. !!!

Reception staff were not very attentive on arrival. When returning post show there was only one receptionist on & several people needing help from a very wet outside environment. We were also disturbed by house keeping staff when we had displayed DO NOT DISTURB on the door.

I cannot fault the hotel itself. The location couldn`t have been better. Just a 5 min walk to the theatre and all that Soho has to offer. The room had comfortable beds with all necessities. Breakfast was varied and plentiful. BUT the noise and unruly behaviour from neighbouring guests along our corridor prevented any sleep between 2 and 5.30am! This was reported to customer service manager who apologised and said they`d received similar complaints from other guests. Apart from that I would recommend this hotel and would stay again........just NOT at Christmas party time!!!

The windows in the hotel are not sound proof. We could hear everything.also kept awake my people partying at 3am.loved the show will not go back to the hotel I`m afraid.

Had all we needed - very good, affordable London Hotel.

We found that the room overall was small the bathroom was extremely small it was adequate for maybe one or two nights but no more

Central london hotel. Well located for Oxford Street, Theatre land, China town, Covent garden. Friendly, efficient front of house staff. Our room small but comfortable en suite very good. Great shower. Bed on the soft side for us, slept okay mostly. Enjoyed the breakfast, what ever you wanted, a very comprehensive variety of breakfast. Enjoyed our meal, pre-theatre meal two course for a tenner, good value. I would recommend this hotel. A very cosmopolitan hotel with a wide age group clientele. Will use again when looking for theatre breaks. Thanks

Location of hotel good. Would not stay again as room just ok, but breakfast not great

We were in London for a work festive night out and this hotel was well located and offered really good value for money. Beds are a little On the small side but all in all a good stay.

Recently had an over night stay at the St Giles as part of a theatre break. Lovely hotel, rooms nice and clean, food good, staff helpful

1.The table we booked at the hotel restaurant for a pre show dinner was not available at the time it was booked for. We complained to the concierge at the time. 2. There was only one bath towel in the room when we arrived and despite reporting this and asking for another our request went unheeded. 3. There was no hot water at night time when we got back to the room. 4. We were woken in the morning with an early morning phone call which we had not asked for. All these points were discussed with the manager when we checked out. They were received courteously and with a promise that he would investigate and report back to us.

Hotel fitted all our requirements. Staff, position and good were very good.

We had a thoroughly enjoyable one night stay, the room was small but had everything we needed for a short stay. The beds and bedding were really good, as was the bathroom. I had read a review about the breakfast being like a canteen, but again we found it excellent. Very busy, but very efficient and lots of hot tasty food. We were nicely set up for another day of sightseeing. Phenomenal price for such a comfortable hotel in the centre of the theatre district.

Carpets were grotty in the corridors.. Beds too small. Staff staff were polite

Location is very good. Rooms are clean.

Excellent location -very good value . Thoroughly enjoyed our theatre break -thank you

No complaints at all, everything as expected. Thank you

Very good value for money. One issue that the duvets are used with a sheet and are extremely heavy. No additional blanket that you could replace the duvet with. Excellent Steak and Chip meal in the restaurant. Very noisy Dining room. Would benefit from some carpeting in areas to deaden noise. Enjoyable stay.

Great Location, friendly staff, but once you get above the reception area. lift lobbies, corridors and bedrooms all looking very dated and tatty in places. Time for a major overhaul. But despite this it did not detract from a nice stay at the St Giles, once again great location.

The location of the hotel is excellent, however, the room we stayed in is very basic and could really do with some upgrade. It served its purpose but no more.

This hotel is totally fab. Its immaculately clean. The staff are great and food excellent. This is my second stay and I will be becoming back 128513;

Hidden gem in London, lovely staff, food and functional rooms well done! :)

Excellent

Close to the tube and the British Museum. Our room was OK but very small.

A large hotel so there was a queue for breakfast but the staff were friendly and organised so not too long a wait. Some noise from outside at night.